Why Connection Comes First in Recruitment — And What You Should Expect from Us

In recruitment, nothing matters more than feeling seen and understood.

When that feeling is missing, people move on quickly — even from roles that looked right on paper. When it’s there, work lasts.

That’s why connection comes first for us. It helps us understand what someone needs to feel settled, supported, and able to stay — and what a team needs around them for that to happen.

It’s the starting point for every recommendation we make, and the foundation for the kind of belonging that helps work last.

You can read more about how this works in our How We Connect and Recommend section.

What connection looks like in practice

Connection isn’t just conversation. It’s paying attention to the moments and details that shape how people work — and what helps them feel part of something real.

With clients: We look beyond the job description. We listen for:

• How your team works together
• The pace you move at
• Where pressure is building
• What kind of person could support and strengthen the group

This helps us make considered recommendations — people who can contribute from day one, settle well, and grow with you over time.

You can read more about our approach on our Clients page or in our Client FAQs.

With candidates: We start with your story — the experiences that shaped you, the work that gives you energy, and the kind of environment you can imagine staying in. We want to understand:

• What motivates you
• What helps you feel supported
• What you need from a team
• What would make you think, “I could stay here”

This helps us see whether an opportunity can support how you want to work and grow.

You can learn more about how we support you in our Candidates section or our Candidate FAQs.

When connection works both ways

Good work happens when everyone feels safe to share what matters.

We don’t need things to be perfect. We just need to understand what’s shaping your decisions — what helps, what hinders, and what you’re hoping will change.

When we have that picture, we can make recommendations that feel measured, respectful, and aligned with what you need.

You can learn more about how we work in practice in Our Principles.

How you’ll know it’s working

For clients:

• You’ll feel understood
• You’ll meet people who make sense for your team — in how they work, how they contribute, and how they add to what you already have

For candidates:

• You’ll feel represented and prepared
• Not pushed. Not rushed
• Just supported — from the first conversation to the first day

These foundations are what help belonging take hold.

Why connection matters

When things need to move fast, it’s easy to rush. And rushing often means someone starts a role without the context or support they need to feel settled.

So when we’re not sure, we pause. Not to slow things down — to make space for what needs to be understood.

That space helps create the conditions for people to feel part of something, which is what makes work last.

If you’d like to understand why this matters to us, you can read Our Story — It Started With Belonging.

If this sounds right for you

If you’re considering your next step — whether you’re hiring or moving roles — and you want a partner who listens first and moves with intention, we’d be glad to talk.

You can start a conversation with me, or if easier, Clients — you can submit a Vacancy, and candidates — you can send your CV.

 

CREDITS
Content: This content was developed with assistance from ChatGPT for ideation and Grammarly for refinement.
Photo: Nicolas Menijes via canva.com