It Started with Belonging
Encore Recruitment started with this belief: people stay, grow, and contribute when they feel part of something real.
After 20 years in fashion recruitment, our founder, Lucy Ratoff, saw the same thing: great people leaving roles they once loved. Why? Because they lost their sense of connection.
That’s when she knew this was the problem. So, in October 2020, she founded Encore Recruitment to help solve it.
Encore is built on one order of priority: people first, relationships second, and business third.
It’s not just about filling roles, and it’s not about us. It’s about connecting people who could work well together and build something that lasts. We believe that matters.
We also believe businesses should give back. That’s why we donate 2% of our revenue to social and environmental causes through 1% for the Planet. This matters too.
Our values — Connection, Spark, and Belonging — guide how we work every day.
Our Values
Connection beats disconnection.
It starts with listening. It grows through trust.
Trust is the foundation of everything we do.
Spark is where understanding becomes action.
It’s the moment the right person meets the right place.
It takes curiosity, care, and conviction.
Belonging follows connection and spark.
It’s when people feel safe to be themselves, to contribute, and to stay.
It takes effort from everyone — and when it’s there, work lasts.
The People Who Make Encore, Encore
We’re more than recruiters - we’re builders of belonging in fashion and lifestyle.
With deep insight, real experience, and a passion for connecting people to where they belong, our team works to uncover the hidden spark in every career journey and every team.
