Our Story
Encore Recruitment was founded in 2020 by Lucy Ratoff, following more than 20 years in fashion and lifestyle recruitment.
Paul Bryce joined soon afterwards, bringing more than 20 years' experience across programme management, organisational change and business improvement.
Together, they continue to challenge each other's thinking, shaping how Encore Recruitment works today and how it evolves.
Encore Recruitment is guided by a simple philosophy. People first. Relationships second. Business third.
Our Impact
Encore Recruitment commits 2% of its revenue to social and environmental causes through 1% for the Planet.
From the beginning, we wanted to build a business that gave something back.
Learn more about our Impact and how we measure it.
Our Values
Connection, Spark and Belonging continue to guide Encore Recruitment as work, people and organisations evolve.
These principles run through our recruitment process.
Our Values
Understanding is earned.
A CV, portfolio, job description or brief gives us somewhere to start.
Connection comes from talking, listening, asking questions and getting to know the people and businesses we're working with.
Understanding develops throughout the recruitment process. Without it, important things can be missed.
Spark is seeing how the pieces could come together.
It comes from understanding the person, the role and the business.
Sometimes the possibility is obvious. Sometimes it takes another conversation, another question or a different way of looking at what is already there.
Without that spark, opportunities can be missed.
Belonging is something people build together.
No recruitment consultancy can promise it. But we can look for its potential.
By getting to know both sides, we can consider whether people could belong and succeed together.
We call this Belonging-Driven Recruitment™
Meet the Team Behind Encore Recruitment
Lucy Ratoff, Paul Bryce and Sam Delargy each bring different experience to Encore Recruitment.
You'll work directly with people who understand the roles, the pressures, and the hiring and career decisions involved.
We take the time to understand what you're trying to achieve and help you make clear decisions about what happens next.
